At Audio Gear Bros, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit https://audiogearbros.com or rent equipment from us.
1. What We Collect
We may collect the following types of information:
-
Contact Info: Name, phone number, email address
-
Payment Info: Billing details (processed securely via third-party payment services — we don’t store your card info)
-
Rental Info: Event dates, gear preferences, pickup details
-
Website Usage Data: IP address, browser type, pages visited (via cookies and analytics tools)
2. How We Use Your Info
We use your info to:
-
Process and confirm rentals
-
Communicate with you about your booking
-
Send receipts or important updates
-
Improve our site and service through basic analytics
-
Prevent fraud and protect both you and our business
3. Cookies & Analytics
Our site uses cookies (small text files stored in your browser) to:
-
Track basic site activity via tools like Google Analytics
-
Remember your preferences to make your experience smoother
You can disable cookies in your browser settings — the site will still work, but some features may not run as smoothly.
4. Who We Share Info With
We do not sell or trade your personal info. We only share it when necessary, such as with:
-
Payment processors (e.g., PayPal, Stripe) to handle secure transactions
-
Email platforms to send booking confirmations
-
Law enforcement, if legally required
5. Data Security
We take steps to protect your information:
-
Our site uses SSL encryption
-
We limit access to your info to only trusted team members and partners
-
Sensitive data (like payment info) is handled by secure, PCI-compliant processors
6. Your Rights
You have the right to:
-
Request a copy of the data we have about you
-
Ask us to correct or delete your info
-
Opt out of non-essential communication (like follow-up emails or promo offers)
Just email us at privacy@audiogearbros.com to make a request.
7. Third-Party Links
Our site may link to other websites (like Instagram, YouTube, etc.). We’re not responsible for their privacy practices — check their policies if you’re concerned.
8. Updates
We may update this policy from time to time. If we make major changes, we’ll post an announcement on our site.
8. Media Release
Gear Bros occasionally captures photo and video content during live events for the sole purpose of showcasing our lighting and audiovisual work. All media is used strictly for portfolio, documentation, and promotional purposes related to our services.
We do not sell or distribute media, and we make every reasonable effort to avoid prominently displaying individuals without permission. Faces are not the focus of our content, and any appearance of individuals is incidental.
By attending an event where Gear Bros is providing services, you acknowledge and agree that photos or video footage taken during the event may be used by Gear Bros for business purposes, including but not limited to website, social media, and marketing materials.
If you appear in any media and wish to request removal, please contact us directly at [billing@audiogearbros.com], and we will review and honor any reasonable request.
